Collected
- Hardware, operating system and installed software facts
- Aggregate foreground seconds by application
- Device health, last seen and coverage
Privacy
Privacy and endpoint data collection
Last updated: 8 November 2026.
Smantix collects the device, software, health and aggregate usage evidence needed to manage an estate while keeping staff content outside the product.
Bounded collection
Tenant-controlled settings
Names hidden by default
Not collected
- Window titles, URLs, keystrokes or documents
- Clipboard, browsing content or command lines
- Screen, session recording or file contents
Workforce monitoring
Foreground time is a proxy for engagement. It is not proof of how a person spends their day. Per-user usage is optional in the product design and assigned names are hidden by default.
Customer control
Administrators control collection policy, identity visibility and retention settings. Name reveal is restricted and audited. Theme preference may be stored in this browser.
Data quality before action
Usage coverage, freshness and confidence travel with the result so missing monitoring is not mistaken for inactivity.
Support access
Operational access is scoped, time-bound and audited, with customer inventory separated from the global control plane.
Windows and macOS agents
The Windows agent and the macOS agent, which is in early access, collect the same categories of data listed above, and the same exclusions apply to both.
Website enquiries
Contact form and sales enquiries
This covers the contact form on this website and emails to sales@smantix.com. It does not cover data collected by the Smantix product.
What we collect
The request type you choose, your name, work email, company, number of managed endpoints, and any message you add.
Why we use it
Only to answer your request: to arrange a trial, a purchase or enterprise pricing, and to follow up on that conversation. We do not add you to a mailing list or share your details for marketing.
Where it goes
The form sends your details by email to our sales mailbox, hosted on Microsoft 365. The email is delivered through Resend, our email delivery provider. This website does not store your submission.
Your IP address
To limit repeated or automated submissions, the website holds your IP address in memory for up to ten minutes. It is not written to a log or a database and is not included in the email.
How long we keep it
Enquiries are kept for 24 months after our last contact with you, then deleted, or sooner if you ask.
Your choices
To see, correct or delete what we hold about your enquiry, email sales@smantix.com from the address you used.
Website measurement
This public website uses Google Analytics to count visits and see which pages people open. It is separate from the Smantix product. The product does not send data to Google Analytics.
The tag is Google Analytics 4, measurement ID G-31NY2WPDGG. It does not load until you accept the cookie banner. Accept and Google may set an analytics cookie and receive the page you open, the section of the site, clicks on trial, purchase and contact links, and, after a form is sent successfully, the type of request: trial, purchase or enterprise pricing. We do not send your name, email, company, message or endpoint count. Advertising personalization is off. Reject and nothing is sent to Google. Cookie choices in the footer lets you change this. A theme preference stays in this browser and is not sent to Google.
Usage metering is not employee monitoring
Smantix measures software, not people. Usage is recorded as total foreground time per application, with idle and locked time left out. Per-user usage is optional, assigned names are hidden by default, and revealing a name is a restricted, audited admin action.
Security
How each customer's data is kept separate
Application authorization and row-level database policies work together to keep each customer estate isolated.